Omni Interactions

Guatemala - Work from Home Customer Service Rep in a Contractor Role - Omni

Customer Service/Support


Please apply from a laptop or desktop.


Three things to DECIDE if contract work is for you:


What Omni looks for in INDEPENDENT Contractors:


Omni Platform Overview - Click to review BEFORE starting your registration to qualify!

Discover high-quality remote contracting opportunities in Guatemala with Omni! Work from home with flexible schedules, partner with top US brands, and earn an excellent income. Join us today to start your journey to success and experience the convenience of working from home. Apply now and let us help you achieve your career goals!

Looking for a dependable and flexible customer service work opportunity in Guatemala with exceptional companies? Discover high-quality remote contracting opportunities in Guatemala with Omni! Earn an excellent income from the comfort of your own home while working with top US-based brands.

As an independent contractor with Omni, you'll provide exceptional customer service to Fortune 500 companies and have the flexibility to work on your own schedule. Our supportive community empowers you to succeed and grow while recognizing the importance of relationships and personal development.

Join us today to start your fulfilling career in Guatemala! Apply now to be your own boss and enjoy the gig life:

 Set your own schedule.
Get paid. Enjoy the Freelance life.


🏡 Work from home

🚗 No hassles of commuting

📆 Schedule your own hours

🙌 Work when it's convenient for you

🏭 Gain experience in different industries

💵 High pay rates


How Omni Interactions works EXPLAINED:


Ready to start your contracting journey with Omni in Guatemala?

Once you join our community of remote customer care contractors, you'll have exclusive access to view all open contracts. To begin, click the "Apply Now" button and complete your profile.

As part of the process, you'll need to take a 15-minute online assessment. If you meet the requirements, you'll receive an invitation within 24 hours to log in to our online portal and view and apply to contracts that match your interests.

Be sure to review our technology requirements before applying, so you have everything you need to thrive in your new role. Join us now and take the first step towards a successful career! 


As a contractor with Omni, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs. We prioritize providing excellent customer service and empowering our contractors to succeed in their roles. 


🤙 Flexible work schedule options available

Majority of work hours are during weekdays and daytime

🗓️ Opportunity to create a work schedule that works best for you


Earnings & Revenue:

💵 Contract earnings vary by client, with competitive rates typically ranging from $4 to $6 USD per hour

📞 Pay is determined by your phone call status when assisting customers

🤑 Additional incentives available based on client and performance metrics. 


Required Skills for Successful Contractors:

💬 Exceptional written and verbal communication skills

Proven track record in customer service and delivering outstanding customer care

🧐 Keen attention to detail with strong problem-solving skills

🤗 Friendly, empathetic tone, and professional demeanor

🙌 Self-motivated, proactive, and resourceful mindset

👩‍💻 Proficient in using technology, including computer applications and software.

 Important Information  


Technology & Equipment Requirements:

🚪 Quiet and secure work environment during working hours

💻 Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)

🎧 Wired USB headset with microphone for clear communication

💨 High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity

🪟Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)

👾 Valid and up-to-date antivirus software installed

🤳Smart phone, Android tablet or iPad is required for program work, along with an authentication app.

💻 Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)


Work Environment Requirements:

🤫 Quiet, uninterrupted space

⌨️ Organized desk area


We are able to work with contractors residing in Guatemala.


Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.



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